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Technology

Chromebook Repair Process

Rocky Ridge families,

BEFORE you consider bringing your Chromebook up to the school for repair, keep in mind a few important details:

  1. The chromebook repair process will take longer than usual due to the precautions Hoover staff will take to stay safe. This includes a quarantine time period before we pass it off to the technician.

  2. Only critical repairs will be processed at this time (as in, the chromebook doesn't work and learning can't take place). Unnecessary or uncritical repairs will be sent back to the student.

  3. In order to process a chromebook repair, you must complete this form first, before you come to the school.

  4. You may be able to fix some chromebook problems yourself! Watch this video from Mrs. Ricks ( Sixth grade assistant principal at Berry Middle School) and possibly save yourself a trip and a week of downtime!

  5. All chromebook fines will HAVE to be paid online at myschoolfees.